Most people add their account during 2FA setup, by scanning the QR code on the screen. If you are setting up 2FA now, follow Set up two-step verification (2FA).
No app yet?
Which option do I choose?
Open the app and tap Add account. You see two options.
Your situation | Choose |
|---|---|
You see a QR code on your screen during 2FA setup | Scan QR code |
You got a new phone and can still sign in | Sign in |
You use another authenticator app today and want to move to Visma Authenticator | Sign in |
You want codes for Google, Microsoft or other accounts in the same app | Scan QR code |
Option A: Scan QR code
Tap Add account, then Scan QR code.
Allow the app to use your camera.
Point your phone at the QR code on your computer screen.
Your account now shows in the app, with notifications turned on.
The QR code is on the same phone you are using? See Set up 2FA when you only have one device.
Option B: Sign in
Tap Add account, then Sign in.
Sign in with your Visma email and password.
If you already have 2FA, you are asked for it. Use your old phone or your old authenticator app.
Your account now shows in the app.
New phone
You still have the old phone: install Visma Authenticator on the new phone. Use Sign in (Option B). Approve with the old phone or type its code.
You lost the old phone: use your emergency code. Problems setting up 2FA: I lost my phone
One account per person
Notifications go to every phone where your account is added. Do not add your account to a colleague's phone, and do not share one account.
Does a colleague also need access? Ask your employer or administrator to invite them with their own email address.