Jobs

Updated on 21 Mar 2024
2 Minutes to read

Print
Share
Dark
Light
PDF

Article summary

Did you find this summary helpful?

Thank you for your feedback

You can check the queued, progress, status or the history of administrative tasks(Jobs) within Authentication Settings, by accessing the job feature represented by the hourglass icon from the upper right corner.

You can view the status of a job for up to 15 days after it’s finished.
The Jobs popup will be automatically displayed once you trigger an administrative action.

Monitor the status of a Job

In the top of the Navigation Bar, click Jobs hourglass icon to view the status.
If the processing of a task is finished, download the report as JSON or CSV file.

Queued. Job is waiting to be processed. Only 10 jobs can be done simultaneously. Once a job is processed another one from the queued state will be processed.
Processing. File is being executed and building the export file available for download.
Change email domain Completed.
Change email domain Completed with errors. Check Errors in the log files for more details.
User export Completed.
User import Completed.
User import Completed with errors. Check Errors in the log files for more details.

To close your Jobs list click the hourglass icon or anywhere outside the popup.

Errors in the log files

In the following list are the errors that can occur in the log file during the import. Use this list to correct the errors in your csv file.

Error	Cause
ERROR_INVALID_USER_ID	The user id is invalid. User id needs to be a GUID.
ERROR_USER_NOT_EXIST	The user id does not exist.
ERROR_DOMAIN_NOT_EXIST	Users email domain part is not part of the company’s list of verified domains.
ERROR_EMAIL_EXIST	Conflict. The email is already existing with another user.
ERROR_INVALID_EMAIL	Invalid email. Please check the validation list .
ERROR_INVALID_FIRST_NAME	Invalid First Name. Please check the validation list .
ERROR_INVALID_LAST_NAME	Invalid Last Name. Please check the validation list .
ERROR_COUNTRY_NOT_EXIST	Not found. The country code was not found. It should be an ISO 2 code
ERROR_LANGUAGE_NOT_EXIST	Not found. The preferred language was not found. It should be set to one of the following language codes: da-DK, en-GB, en-US, fi-FI, nb-NO, nl-NL, sv-SE, lv-LV.
ERROR_INSECURE_PASSWORD	The password is insecure.
ERROR_PASSWORD_TOO_SHORT	The password is too short.
ERROR_PASSWORD_TOO_LONG	The password is longer than 512 characters.
ERROR_PASSWORD_MISSING_UPPERCASE_CHARACTER	Bad request. At least 1 uppercase character should be found in the password.
ERROR_PASSWORD_MISSING_LOWERCASE_CHARACTER	Bad request. At least 1 lowercase character should be found in the password.
ERROR_PASSWORD_MISSING_SPECIAL_CHARACTER	At least 1 special character should be found in the password.
ERROR_PASSWORD_MISSING_DIGIT	At least 1 digit should be found in the password.
ERROR_USER_DATA_IN_PASSWORD	The password contains parts of the user's name or email.

Validation list

When building the csv file make sure that values specified for the required columns are compliant with the following rules for either creating/updating user account(s).

Password validation rules

Rule	Value
Password minimum length	8
Minimum required digit (0-9) characters	1
Minimum required uppercase (A-Z) characters	1
Minimum required lowercase (a-z) characters	1
Minimum required special characters	1
Allowed special characters	! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` ~
Allowed language special characters	Norwegian, Danish, Swedish, Finish, Latvian, Romanian Note: Language specific characters are not considered in lower/uppercase/special characters count of password rules
Block Blacklisted (600+ million) passwords	yes

First and last name validation rules

Rule
Should contain only letters, numbers, space, special characters but must not start with a space.
Dot '.' is allowed if it's not followed by two letters
Allowed special characters: '-:~!@#$^&*()_+

Email validation rules

Rule
Local part (before @) should not contain language specific characters
Not allowed special characters: /"(),:;<>[]

Was this article helpful?

What's Next

Add User

Table of contents