Bulk Email Domain Change
  • 21 Mar 2024
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Bulk Email Domain Change

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Article summary

You can directly change your user accounts email domain from one to another in bulk without having to export or import users. This is useful if the local part of the email address (the part in front of the @) will remain the same. E.g. “john.doe@example.com” to be changed to “john.doe@example.net”.

Actions for selected users will be available when at least one user account is selected. Also make sure to not choose all domains or users from all domains. At least one domain needs to be left without selections to be set as target domain.

  1. Select one or multiple users by using the checkbox for selection or by selecting results based on “Search email or name“ or “Filter domain”.
    Check Select Users for more details.

  2. Click the action button to the right of the Selected button.

    AuthSettings_Users_BulkEmailDomainChange_Step2
  3. Click  Bulk email domain change.

  4. Select the  Target domain and acknowledge the bulk change.

    AuthSettings_Users_BulkEmailDomainChange_Step4
  5. Click  Change domain.
    After you click  Change domain the status of your bulk email domain change will be displayed in the top right corner popup. You can close the popup by clicking anywhere in the page or by clicking the hourglass icon, in the top right navigation bar.

    AuthSettings_Users_BulkEmailDomainChange_Step5
  6. You can  Download your report within the Jobs popup as CSV or JSON.

  7. The report will display the status for each email change that was performed, either with “success” or “failure” and the reason for the failure.
    Note: The most likely failure reason is “ERROR_EMAIL_EXIST”. This means that there is already a user account created with the new email domain and the change cannot be done. In order for this user to experience “single sign in” you can move the user authorization access rights to the different Visma applications from the old domain user account to the new domain user account, or you can ask your local Visma support to delete one of the accounts.


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