---
title: "Action Error Handling"
slug: "action-error-handling"
updated: 2026-01-29T08:06:52Z
published: 2026-01-29T08:06:52Z
canonical: "docs.connect.visma.com/action-error-handling"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connect.visma.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Action Error Handling

**Flows** offers a configurable error-handling mechanism for each action except Loops and Branches. This **allows** users to define how the flow behaves if a step fails: **fail, continue, or split**.

Configure error handling by selecting the desired action and clicking this option:

![](https://cdn.document360.io/0ec30182-e256-4eca-ab6a-d067d83d0895/Images/Documentation/image(34).png)

After selecting the option, the error handling window opens:

![](https://cdn.document360.io/0ec30182-e256-4eca-ab6a-d067d83d0895/Images/Documentation/image(32).png)

**Retry on Error** option includes the following parameters:

- **Max Retries:** The maximum number of times the system will attempt to execute the step after an initial failure.
- **Delay Between Retries:** The initial wait time before the first retry occurs.
- **Backoff Between Retries:** The multiplier that increases the delay for every subsequent attempt.

If **Retry on Error** is disabled, no further attempts will be made after the initial execution fails.

**On Error Behavior** offers three configuration options:

- **Stop Workflow:** The flow terminates immediately if the step fails.
- **Continue:** The flow proceeds to the next step regardless of the failure.
- **Branch into Success/Error Path:** Creates two distinct paths based on the step's outcome. These paths can be merged back into a single flow at a later point.